PRIVACY POLICY

Last Updated: [DATE]

Mikcustom respects your privacy and is committed to protecting your personal information.

This Privacy Policy explains how we collect, use, disclose, store, and protect personal information when you visit mikcustom.com, place an order, contact us, upload personalization content, or otherwise use our services.

Mikcustom is operated by:

Business Name: [LEGAL COMPANY NAME]
Business Address: [BUSINESS ADDRESS]
Email: mikcustom@outlook.com

1. INFORMATION WE COLLECT

Depending on how you use our website, we may collect the following types of information.

Personal and Contact Information

This may include:

• Name
• Email address
• Phone number
• Billing address
• Shipping address

Order Information

This may include:

• Products purchased
• Order number
• Product options
• Personalization choices
• Shipping method
• Transaction details
• Order history

Personalization Information

Because Mikcustom sells personalized products, you may provide:

• Names
• Photos
• Images
• Dates
• Messages
• Custom text
• Birthstone selections
• Custom designs
• Other personalization information

We use this information primarily to create and fulfill your personalized products.

Payment Information

Payments are processed through third-party payment providers.

Depending on the payment method used, payment providers may collect information such as payment card details or other financial information.

Mikcustom does not necessarily receive or store your complete payment card number.

Device and Technical Information

When you visit our website, we may automatically collect information such as:

• IP address
• Browser type
• Device type
• Operating system
• Referring website
• Pages viewed
• Time spent on pages
• Approximate location
• Website interaction data

Cookies and Similar Technologies

We may use cookies, pixels, tags, and similar technologies to:

• Keep the website functioning
• Remember preferences
• Understand website performance
• Analyze visitor behavior
• Measure advertising performance
• Provide relevant advertising

2. HOW WE USE YOUR INFORMATION

We may use personal information to:

• Process and fulfill orders
• Create personalized products
• Process payments
• Deliver orders
• Provide order updates
• Respond to customer service requests
• Manage returns, refunds, or replacements
• Prevent fraud and unauthorized activity
• Improve our website and products
• Analyze website performance
• Personalize your shopping experience
• Measure advertising effectiveness
• Display relevant advertising
• Send promotional emails where permitted
• Comply with legal obligations

3. LEGAL BASES FOR PROCESSING

Where applicable under privacy laws such as the GDPR or UK GDPR, we may process personal information based on:

Contract

We process information when necessary to fulfill your order or provide requested services.

Consent

We may rely on your consent for certain marketing, advertising, cookie, or communication activities.

Where processing is based on consent, you may withdraw consent where applicable.

Legitimate Interests

We may process information for legitimate business purposes such as:

• Fraud prevention
• Website security
• Customer service
• Website improvement
• Analytics
• Business operations

where those interests are not overridden by your rights.

Legal Obligations

We may process information when necessary to comply with applicable laws, tax requirements, regulatory obligations, or lawful requests.

4. PERSONALIZED PHOTOS AND CUSTOMER CONTENT

Photos, names, messages, and other personalization content submitted through our website may be used to:

• Produce your customized item
• Verify order accuracy
• Fulfill your order
• Provide customer support
• Resolve product or order issues

We do not claim ownership of your personal photographs or customization content.

We will not use your personal photos for unrelated public marketing purposes without appropriate permission.

Personalization content may be shared with production partners or service providers only where reasonably necessary to fulfill your order.

5. HOW WE SHARE INFORMATION

We may share personal information with service providers that help us operate our business.

These may include:

E-commerce Platform Providers

Providers that host or support our online store.

Payment Providers

Providers that securely process payments.

Production and Fulfillment Partners

Companies that manufacture, personalize, package, or fulfill products.

Shipping and Logistics Providers

Carriers and logistics companies that deliver orders.

Analytics Providers

Services that help us understand website traffic and performance.

Advertising Partners

We may work with advertising platforms such as:

• Meta / Facebook / Instagram
• Google
• Other advertising networks

These providers may use cookies, pixels, or similar technologies to measure advertising performance and provide relevant advertising, subject to applicable privacy laws and your available privacy choices.

Professional and Legal Service Providers

We may disclose information to accountants, lawyers, insurers, fraud-prevention providers, or regulators where reasonably necessary.

We do not sell personal information in exchange for money.

Some privacy laws may define certain advertising-related data sharing differently. Where applicable, you may have rights to opt out of certain forms of targeted advertising or data sharing.

6. COOKIES AND ADVERTISING

We may use first-party and third-party cookies and similar technologies.

These technologies may support:

• Essential website functions
• Shopping cart functionality
• Website analytics
• Advertising measurement
• Retargeting
• Personalized advertising

For example, if you visit a Mikcustom product page, advertising platforms may help us show you relevant Mikcustom advertisements later.

Where required by law, non-essential cookies will be used based on your consent.

You may control cookies through your browser settings and, where available, through our website cookie preference tools.

Disabling certain cookies may affect website functionality.

7. EMAIL MARKETING

If you subscribe to marketing communications, we may send you:

• Product updates
• Promotions
• Seasonal offers
• Discount information
• New product announcements

You may unsubscribe at any time by using the unsubscribe link included in marketing emails.

Transactional emails concerning your orders may still be sent when necessary.

8. DATA RETENTION

We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy.

Retention periods may depend on:

• Order fulfillment
• Customer service
• Fraud prevention
• Accounting requirements
• Tax obligations
• Legal requirements
• Dispute resolution

Personalization files and photos may be retained for a reasonable period where necessary for order fulfillment, quality control, support, or replacement requests.

When information is no longer reasonably required, we may delete, anonymize, or securely dispose of it.

9. INTERNATIONAL DATA TRANSFERS

Mikcustom and its service providers may operate in different countries.

As a result, personal information may be processed or stored outside your country of residence.

Where required by applicable privacy law, appropriate safeguards will be used for international data transfers.

10. DATA SECURITY

We use reasonable administrative, technical, and organizational measures designed to protect personal information against:

• Unauthorized access
• Loss
• Misuse
• Alteration
• Disclosure

However, no internet transmission or electronic storage method can be guaranteed to be completely secure.

11. YOUR PRIVACY RIGHTS

Depending on where you live, you may have rights regarding your personal information.

These rights may include the right to:

• Request access to your personal information
• Request correction of inaccurate information
• Request deletion of personal information
• Request restriction of certain processing
• Object to certain processing
• Withdraw consent
• Request data portability
• Opt out of certain marketing communications
• Opt out of certain targeted advertising or data sharing
• Appeal certain privacy decisions where applicable

To submit a privacy request, contact:

mikcustom@outlook.com

We may need to verify your identity before processing certain requests.

12. CALIFORNIA AND U.S. STATE PRIVACY RIGHTS

Residents of California and certain other U.S. states may have additional privacy rights under applicable state privacy laws.

Depending on the law and whether it applies to our business, these may include rights to:

• Know what personal information is collected
• Request access
• Request deletion
• Request correction
• Opt out of certain targeted advertising
• Opt out of certain sharing or sales as legally defined

Mikcustom does not sell personal information in exchange for money.

If applicable, requests may be submitted to:

mikcustom@outlook.com

13. EUROPEAN ECONOMIC AREA AND UNITED KINGDOM USERS

If you are located in the European Economic Area or United Kingdom, you may have rights under applicable data protection laws, including GDPR or UK GDPR.

You may have the right to:

• Access your personal data
• Correct your data
• Request deletion
• Restrict processing
• Object to processing
• Request data portability
• Withdraw consent
• Lodge a complaint with your local data protection authority

Where legally required, we will respond to valid requests within the applicable timeframe.

14. CHILDREN'S PRIVACY

Our website is not intended for children who are not legally permitted to make online purchases or provide personal information without appropriate parental or guardian consent.

We do not knowingly collect personal information from children in violation of applicable law.

If you believe a child has provided personal information improperly, please contact us.

15. THIRD-PARTY LINKS

Our website may contain links to third-party websites or services.

We are not responsible for the privacy practices or content of third-party websites.

We recommend reviewing the privacy policy of any third-party service you use.

16. CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy from time to time to reflect:

• Changes to our services
• Changes to technology
• Changes to business practices
• Changes to applicable laws

The most current version will be posted on this page with the updated revision date.

17. CONTACT US

If you have questions about this Privacy Policy or would like to exercise a privacy right, please contact:

Mikcustom

Email: mikcustom@outlook.com

Business Name: [LEGAL COMPANY NAME]

Business Address: [BUSINESS ADDRESS]